Résumé

Akshay Sarma

Publicis Sapient 2012–Present

Global digital consultancy. I joined as a Senior Experience Designer and grew into the Associate Creative Director role over a decade of enterprise product work — telecom, insurance, financial services, healthcare, and AI. Most engagements run Agile: I write user stories, draft acceptance criteria in Gherkin, and stay in the work through QA. I've led teams of designers, researchers, content strategists, and PMs, and I still do the work myself.

Associate Creative Director

SailPoint — Redesign (2025–2026) [Concept Design]
Core.AI — PESO (2025) [Concept Design]
Core.AI — Orchestration Journey App (2024–2025) [Agile/Design Sprints]
Marriott — Revenue Management (2024) [Design Sprints]
Verizon — NextGen (2024) [Concept Design]
Verizon — Verizon Home App (2022–2023) [Agile/Design Sprints]

Experience Lead

Verizon — Connected Home Product Studio (2021) [Design Sprints]
Wealth Management (NDA) — Salesforce Lightning App (2020) [Agile]
Blue Cross Blue Shield of MA — Website Redesign (2019) [Design Sprints]
Liberty Mutual — Telematics App (2018–2019) [Agile/Scrum/Lean UX]
Corteva — Territory Manager Sales App (2018) [Agile/Scrum/Lean UX]
CVS — Homepage and Navigation Redesign (2018) [Agile/Scrum/Lean UX]
Xfinity — Microsite (2018) [Agile/Scrum/Lean UX]
Xfinity — B2B (2017) [Design Sprints]

Senior Experience Designer

Xfinity — Xfinity Communities (2017) [Agile/Scrum/Lean UX]
Xfinity — Store Locator (2017) [Design Sprints/Lean UX]
Xfinity — Xfinity On Campus (2017) [Design Sprints/Lean UX]
Liberty Mutual — Telematics App (2016–2017) [Agile/Scrum/Lean UX]
Voya — Retirement Income Guidance (2015)
Bridgespan — Responsive Website (2015)
VCE — LCS Order Tracker (2015)
CVS — Ready Fill (2015)
Schneider Electric — Scalable Touchscreen Wall (2015)
Boston Red Sox — Digital Baseball Card Game (2014)
The Boston Globe — Member Center Redesign (2014)
RAM Trucks — Upfit Configurator (2014)
RAM Trucks — Eco-Diesel Calculator (2014)
RAM Trucks — Homepage Redesign (2014)
RAM Trucks — Redwing Limited Edition Landing Page (2014)
RAM Trucks — Body Builder Guide Redesign (2014)
RAM Trucks — ProMaster City Launch Campaign (2014)
RAM Trucks — Search Functionality Upgrade (2014)
RAM Trucks — Ram Nation Landing Page and Launch Campaign (2014)

Experience Designer

RAM Trucks — Website Redesign (2013)
RAM Trucks — Ram Commercial Redesign (2013)
RAM Trucks — Black Express Landing Page (2013)
Chrysler — Commercial Vehicles Redesign (2013)
MetLife — Internal Application System Redesign (2013)
Blinds.com — Configurator Redesign (2013)
Staples — Copy and Print Solution Builder (2012)

BEAM Interactive 2010–2012

Boston-based digital agency. As Information Architect I owned UX across a broad client roster — financial services, healthcare, consumer, sports. This is where I became a UX designer: responsible for the full IA and interaction design on every project, from discovery through handoff.

Information Architect

Virgin Mobile — Website Redesign (2012)
Boost Mobile — Website Redesign (2012)
Athena Health — Website Redesign (2010–2012)
Anodyne Health — Website Redesign (2012)
Fidelity — Benefits Wizard (2012)
Greater Boston Food Bank — Website Redesign (2011)
Saucony — What is Strong Athletes Page (2011)
Bluefin Labs — Website Redesign (2011)
Deutsche Asset & Wealth Management — Research Library UI (2010)
MINI Cooper — Mobile Website (2010)
Merrill Edge — Product Launch Landing Page (2010)
CBS Sports — Fantasy Baseball Landing Page (2010)
US Trust — Our Latest Thinking Page & UI (2010)
BEAM Interactive — Mobile Website (2010)

Winsper 2008–2010

Small brand and interactive agency. The Interactive Producer role was the chief project management position for all web and interactive work — from redesigns to email campaigns. I planned production schedules, served as the primary information architect, created sitemaps and wireframes, and coordinated creative departments with developers through QA.

Interactive Producer